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Japanese Toilets Guide: How to Use a Washlet & Find Public Restrooms

Step into a Japanese restroom for the first time and you will encounter a toilet that looks more like a spaceship console than a bathroom fixture. Heated seat. Bidet spray. A "sound" button. A dryer. Possibly a deodorizer. And an emergency call button you definitely do not want to press by accident.

Japan's toilets are genuinely world-class β€” hygienic, thoughtful, and designed with real care. This guide explains every button, every type, and how to find clean public restrooms wherever you are in the country.

1. Two Types of Toilets You Will Encounter

Japan has two fundamentally different toilet designs, and you may encounter both during a single trip.

🚽
Western-Style (洋式)

The vast majority of toilets in modern Japan. Sit-down, often with a washlet (bidet) panel attached.

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Squat-Style (ε’ŒεΌ)

Traditional Japanese toilet flush with the floor. Still found in older buildings, some parks, and rural areas. Face the hood-shaped end.

Squat toilet tip: Face the raised hood (the curved end), not the flat end. Squat low with your feet on the footrests. Hold onto the handle bar if one is provided. Flush using the lever near the top, not the button on the wall (that is sometimes a call button).

2. The Washlet Control Panel: Every Button Explained

The washlet (ウォシγƒ₯γƒ¬γƒƒγƒˆ) β€” a bidet-toilet hybrid β€” is Japan's most famous bathroom contribution. Developed by TOTO in 1980, it is now standard in homes, hotels, and most public restrooms.

Panels vary by brand (TOTO, LIXIL, Panasonic), but the core buttons are consistent across models:

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Rear / γŠγ—γ‚Š

Bidet spray aimed at the rear. The most-used function. Press once to start, press "Stop" to end.

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Bidet / ビデ

Front cleansing spray. For women's hygiene. Separate nozzle position from "Rear."

🌬️
Dry / δΉΎη‡₯

Warm air dryer. Works but takes 30–60 seconds. Most people use toilet paper to pat dry afterward.

🎡
Sound / 音姫

"Otohime" β€” plays flushing sounds for privacy without wasting water. A uniquely Japanese invention.

🌑️
Seat Temp / δΎΏεΊ§ζΈ©εΊ¦

Adjusts heated seat temperature. Most are pre-set to a gentle warmth β€” especially welcome in winter.

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Emergency / 非常

Emergency call button for people who need assistance. Usually red. Do not press unless you need help.

Pressure adjustment: Most panels have a water pressure dial (+/-). Start at the lowest setting and adjust gradually β€” the default factory setting can be surprisingly forceful for first-timers.

3. How to Flush

Flushing is occasionally the most confusing part for visitors, because the flush control is separate from the bidet panel and varies by installation:

  • Panel button: Look for ε€§ (large flush) or 小 (small flush) on the side panel or wall unit.
  • Lever on the tank: Older western-style toilets have a handle on the right side of the tank.
  • Sensor flush: Some modern units flush automatically when you stand. Wave your hand in front of the sensor on the wall if it does not trigger.
  • Button on top of tank: Many toilets in Japan have a sink built into the tank lid β€” rinse your hands there, and the water is then used for the next flush.

4. Public Restrooms: Better Than You Expect

Japan's public toilets are famous globally for their cleanliness. Train stations, department stores, convenience stores, parks, temples, and tourist attractions all have free, well-maintained restrooms. Toilet paper is almost always provided.

βœ” Where to find clean restrooms

  • Train stations (every major station)
  • Convenience stores (7-Eleven, Lawson, FamilyMart)
  • Department stores (B1 or upper floors)
  • McDonald's / Starbucks
  • Major tourist sites and temples

✘ Where to avoid / check first

  • Very old parks (may be squat-only)
  • Small rural shrines
  • Roadside rest stops in the countryside
  • Beach facilities in summer
The "Tokyo Toilet" project: Since 2020, Tokyo has replaced over 17 public restrooms in Shibuya with architect-designed facilities, including semi-transparent walls that turn opaque when locked. They are some of the cleanest public toilets in the world and free to use.

5. Restroom Etiquette

Japanese restroom etiquette is built around consideration for the next person. Following these norms costs nothing and earns quiet approval:

  • Flush toilet paper β€” unlike many Asian countries, Japan's plumbing handles toilet paper. Flush it; do not put it in the bin (the bin is for feminine hygiene products).
  • Carry a small towel or handkerchief β€” many restrooms lack hand dryers or paper towels. This is standard practice in Japan.
  • Separate toilet slippers β€” in traditional ryokan and some homes, there are dedicated slippers outside the bathroom door. Wear them inside and remember to swap back when you leave.
  • Keep it quiet β€” use the Otohime sound button if you need audio cover; avoid talking loudly on the phone inside.

6. Useful Apps for Finding Restrooms

Running out of restrooms while sightseeing is a genuine concern in crowded tourist areas during peak season. These tools help:

  • Google Maps β€” search "toilet" or "restroom" near your location. Japan's restrooms are well-logged with photos and accessibility info.
  • Toilet Maps Japan (γƒˆγ‚€γƒ¬γƒžγƒƒγƒ—) β€” a dedicated app with 80,000+ registered restrooms. Shows accessibility features and opening hours.
  • Visit Japan Web β€” the government's official tourist portal includes area-specific restroom guides for major destinations.

Frequently Asked Questions

Q: Are public restrooms in Japan free?

Yes. All public restrooms in Japan β€” train stations, parks, tourist sites β€” are free of charge. There are no coin-operated locks.

Q: Do I need to bring my own toilet paper?

Rarely. Public restrooms in Japan almost always provide toilet paper. The exception is some very rural or very old facilities. Carrying a small pack just in case is sensible on day trips far from cities.

Q: What does 倧 and 小 mean on the flush panel?

倧 (dai) means "large flush" for solid waste; 小 (sho) means "small flush" for liquid. Using 小 when appropriate saves water and is the considerate choice.

Q: What if I accidentally press the emergency button?

Stay calm. A staff member will come to check on you. Simply say "daijoubu desu" (I'm fine) and they will leave. It happens to tourists regularly.

Q: Are there Western toilets everywhere, or will I need to use squat toilets?

Western-style toilets dominate modern Japan. In cities and tourist areas, you are unlikely to encounter a squat toilet at all. Older parks, rural shrines, and some traditional buildings may still have them β€” but you can usually find a Western alternative nearby.

Conclusion

Japan's toilets are one of the country's great pleasures β€” warm, clean, thoughtful, and sometimes slightly bewildering. Once you know the buttons, the washlet becomes something you will genuinely miss when you go home. The public restroom network is extensive and reliable; you are rarely more than a few minutes from a clean facility anywhere in Japan.

Related: Japan Ramen Guide Β· Japan Walking Etiquette


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